Behind the Shield: DOCUmation's Approach to Cybersecurity Solutions

Written by | 2025

In today’s digital age, cybersecurity has become a cornerstone of business operations. With the increasing sophistication of cyber threats, businesses need robust solutions to safeguard their data, networks, and operations. Enter DOCUmation, a leading provider of cybersecurity solutions, offering a comprehensive suite of services tailored to meet the unique needs of businesses.

A Layered Approach to Security

Andrew Lilly, IT Service Delivery Manager at DOCUmation, emphasizes the importance of a layered approach to cybersecurity. Recognizing the diverse threats faced by businesses, DOCUmation offers multiple solutions designed to protect computers, networks, and people. Whether it’s financial information, company data, or medical records, all customer data is treated as sensitive and essential for protection.

“We prioritize cybersecurity as a fundamental pillar in our commitment to delivering optimal resources and tools to our customers. Safeguarding them against any potential threat is our primary goal.” –

Andrew Lilly, IT Service Department

DOCUmation has observed a rise in partners acquiring cybersecurity insurance and an increasing trend of prioritizing training and security awareness. Cybersecurity awareness programs are crucial components of any comprehensive cybersecurity strategy as they educate employees about potential threats, best practices for safeguarding sensitive information, and proper procedures for responding to security incidents.

The Texas-based MSP doesn’t believe in one-size-fits-all solutions. Instead, they conduct thorough evaluations to identify each client’s unique cybersecurity needs. The process starts by assessing a variety of factors such as existing policies, firewalls, and authentication methods and providing a tailored recommendation so DOCUmation ensures that businesses get exactly what they need.

Cyber Attacks When You Least Expect It

Cyber attacks are often initiated through a variety of tactics employed by malicious actors seeking to exploit vulnerabilities in digital systems. Among the most common methods are: 

50 endpoint cybersecurity threats in the last 30 days

Over the course of the last 30 days, DOCUmation’s Managed IT (MIT) team has diligently monitored and responded to a notable influx of 39 distinct threats. Yet, this figure merely scratches the surface of ongoing vigilance.

While the many incidents pertain to malware, encompassing various strains and methodologies, we’ve also encountered trojan viruses—a deceptive and insidious threat vector. Additionally, there have been concerns about attempts at ransomware infiltration, underscoring the multifaceted nature of modern cyber threats.

DOCUmation defines cybersecurity success as protecting customers from experiencing ransomware attacks or business outages due to cyber threats by having a solid cybersecurity system in place. Cyber attacks often strike when least expected, such as during events like the Super Bowl when people are off work and less vigilant about their networks. This presents a prime opportunity for cyber threats to exploit vulnerabilities, making it a particularly vulnerable time for businesses and individuals alike.

Staying Ahead of Emerging Threats

To stay ahead of emerging threats, DOCUmation leverages partnerships and industry peers to stay informed about new technologies, solutions, and trends. Through continuous education and research, they evaluate and implement cutting-edge solutions to address evolving cyber threats effectively.

What fuels DOCUmation’s dedication to cybersecurity? It’s the constantly evolving landscape of IT and the chance to harness technology to enhance business efficiency. Moreover, DOCUmation is compelled to deliver top-tier technology solutions to their clients. Their passion for innovation fuels their commitment to going above and beyond for their customers.

About 25% of DOCUmation customers have conducted a cybersecurity audit to improve their systems, ranging from small mom and pop businesses to large corporations. The larger the organization, the more there is at stake in the event of a cyber attack. No matter how big or small the organization, cybersecurity should be a top priority for any business.

Empowering Clients and Employees

Beyond providing top-notch cybersecurity solutions, DOCUmation focuses on empowering both clients and employees. By promoting equity in skill sets and fostering a culture of continuous learning, they ensure that their teams are equipped to handle any challenge efficiently. This empowerment translates into confident and expert support for clients.

Cybersecurity is not just about implementing software or protocols—it’s about building trust, providing exceptional service, and staying ahead of threats. With a Managed Service Provider, businesses can navigate the complex cybersecurity landscape with confidence, knowing that their assets are protected by industry-leading solutions and a dedicated team of experts.