Managed Services for Nonprofits - How Outsourcing Can Benefit Your Organization

Staff in the nonprofit industry have a reputation of struggling with burnout, especially toward year’s end when the budget is in free-fall.

Couple this with a heavy workload, under-staffed departments, and the necessity to work within strict grant requirements, and you have a recipe for overworked, overstressed employees.

That’s why more and more nonprofit organizations are turning to managed service providers. Not only do managed services help to remove the burden from staff, but they also assist in streamlining their budgets and help create a more efficient workflow for better productivity.

The Top Benefits of Managed Services for Nonprofits

Having a dedicated IT department is essential to keep any organization running smoothly, regardless of whether they are a nonprofit or for-profit organization. They both have the challenge of managing a “business” and furthering their mission. The distinct challenge for nonprofits, however, is that they must do so without the budget that a for-profit organization would have, as most nonprofits don’t have the kind of budget that allows for a staff of IT professionals. And, with giving on the decline, it’s a trend that’s not likely to reverse.

Enter managed services for nonprofits. Most organizations might be surprised to learn that they can essentially have an IT department, with all the services and dedication an on-staff team might provide, for a cost that might be lower than they think. Maybe even lower than the cost of having a staffed team. Let’s look at what managed IT services can provide:

Expert Staff When Needed

Technology is the lifeblood of any nonprofit organization. Managed IT provides staff that keep all software and hardware maintenance and updates current while being on hand to troubleshoot issues. This keeps downtime to a minimum at a fraction of the cost of a full-time IT staff.

Secure Backup Options

Data loss has increased at a rate of 400% since 2012 — and it continues to trend upwards. Not only can your data disappear due to a natural disaster like fire or flood — it could be compromised in a cyberattack. With nearly half of all cyberthreats aimed at small to medium-sized businesses, the danger is real.

Managed IT provides redundancy by offering backups to a secure cloud in several locations, as well as external hard-drive backup options.

Cloud Management Options

As mentioned, backing data up to a secure cloud is an essential part of a disaster prevention and recovery program. Because a cloud service can store data in at least two secure locations, it can offer redundancy that can provide additional peace of mind as well as security and protection.

Remote Capabilities

Once your data has been secured in the cloud, it becomes accessible from anywhere in your organization —even by staff in the field using mobile devices. For many organizations, accessibility is key to providing continuum of care. This allows for increased flexibility and improves staff ability to quickly resolve issues by filing, syncing, and sharing documents on the fly.

Virtual Chief Information Officer (CIO)

Having a technical expert on your team to guide your technology strategy is priceless for evaluating service and software providers, reviewing equipment contracts, and managing long-term technology costs.

Having a managed services contract provides access to the kind of cutting-edge knowledge that helps move nonprofit technology forward without stressing the budget.

Provide Access to Reliable Communications and Network Appliances

Without the proper tools — reliable phone services and a network that functions correctly — nonprofits can struggle with providing service to members and staying in communication with not only members, but other staff as well.

Managed services help nonprofits design a communication system that’s right for their needs, and they can also offer staff training to ensure networks, phones, and other devices are used to their full extent.

Spending Management

Often, spending is radically reduced under an IT management plan, since there is one price for all the technical support the organization requires. It doesn’t matter how much time it takes to resolve issues or get the workflow moving again — it’s still the same price.

This allows nonprofits to allocate a specific budget to IT — and know that it’s going to be enough to cover any unexpected issues that crop up.

Trust DOCUmation to Provide the Right IT Management Solution

At DOCUmation, we understand the pressure that many nonprofits operate under — and we’re here to help. Our team of experts can help you realize the efficiency and dependability that the proper IT operations can provide for your business.

Our managed IT solutions give your staff the freedom from IT maintenance, support, and configuration tasks so they can focus on more crucial priorities.

For more information on our selection of services that can help jumpstart your nonprofit’s efficiency and productivity, connect with a DOCUmation expert today.

January 30th, 2020