Working Smarter: How process automation is changing the way people work 

The era of automation has an interesting history. What began as simple UI testing over 30 years ago is now a multi-billion-dollar industry that most mid-market enterprises rely on.  Gone are the days of annoying spiral notebooks and Post-It reminders.  Today, people want the convenience of remote work in an agile environment. But that wasn’t always the case.  

During the 80’s, people worked in silos, making it challenging to streamline tasks, set up workflows, or keep up with mounting deadlines.  During the 90’s, academics and business professionals realized that silos were leading to inefficient operations. This realization ultimately led to the birth of process automation. 

What is process automation?

This term refers to the use of technology to perform a wide range of processes.  In the business world, this means using software to create workflows, automate emails, set up invoicing, activate reminders – essentially any complex business operation can be automated.   

Think of it this way – process automation reduces human interaction with a digital roadmap to improve continuity and workflow. 

What are the benefits of process automation?

Automating complex processes is one of the smartest, most strategic trends in today’s business world, and the pros far outweigh the cons. 

• Improved accuracy and consistency: Human error is inevitable. With processed automation, inaccuracies and inconsistencies are reduced, ensuring that tasks are completed in a timely and correct manner.  This can save thousands of dollars if mistakes stop daily operations, or worse, lead to legal dispute.   
  
• Increased efficiency and productivity: Automation reduces the time it takes humans to complete tasks, resulting in faster turnaround times and increased productivity. Software designed to automate business processes can create streamlined systems for completing menial tasks that otherwise may take attention away from bigger priorities.
  
• Enhanced compliance and reporting: One of the most convenient benefits of process automation is the ability to store records and follow audit trails. Today’s automated software makes it easy to track down past records and keep detailed logs that otherwise would have been lost in a notebook or random computer file.  
  
• Better agility and flexibility: In today’s agile environment, more businesses are interested in a framework that focuses on a completely new ecosystem – one that allows employees to thrive and adapt to changes quickly. Process automation makes it possible to shift gears and make informed decisions through real-time monitoring.
  
• More team collaboration: Remember those silos we discussed earlier? Process automation allows for a more collaborative environment. Automated software can facilitate communication across departments, allowing for transparency and improved rapport amongst team members. 

Process automation has the power to change the way you work. DOCUmation can personalize your automated solutions, tailored specifically to your team’s objectives and areas for improvement. Our goal is to empower your team with tools that not only automate tasks but also align seamlessly with your unique needs and aspirations. 

DOCUmation is a family-owned technology solutions company that provides IT, print, and software-managed services throughout Texas.  To learn more about improving your business with process automation, contact us for more information.