Partnering for Progress: DOCUmation and the City of Converse

At DOCUmation, we’re not just about selling solutions; we’re also committed to shaping the future of our communities through strategic partnerships. We’re thrilled to announce our landmark collaboration with the City of Converse, Texas, aimed at redefining managed services and bolstering cybersecurity for their municipal operations.

Pioneering Municipal Technology Solutions

The City of Converse has grown by 65% over the last six years, and in that time recognized the need for innovative technology solutions to enhance operational efficiency and fortify cybersecurity measures across vital departments such as fire stations, police departments, and more. With DOCUmation’s expertise in IT, print, and software-managed services, we’re leading the charge in revolutionizing how the City of Converse can leverage technology for the betterment of their community as it continues to prosper. Our partnership will focus on a seamless integration and a phased approach to ensure minimal disruption and downtime to city services while maximizing the impact of our solutions.

A Commitment to Community Service

DOCUmation will introduce cutting-edge products such as laptops, network security, and cybersecurity measures to protect sensitive data, including public records and police/fire reports. By doing so, we’re strengthening the city’s defenses against potential breaches and ensuring confidentiality within the systems. 

“The partnership between DOCUmation and the City of Converse is expected to set a precedent for how municipalities can leverage technology to enhance operational efficiency, reduce costs, and fortify cybersecurity measures” 

-City of Converse City Manager, Ronnie Guest

Looking Ahead: Phased Implementation for Optimal Results

Our partnership’s initial phase is already underway, with the installation of IT equipment across all operational buildings in the city. From city hall to fire stations and libraries, we’re ensuring that every department has the tools they need to best serve City of Converse residents. In the second quarter of 2024, we’ll shift our focus to managed printing services, further enhancing efficiency and security.

Transforming Municipal IT Landscapes

The City of Converse is projected to grow by a million more residents over the next 50 years. The increase will call for municipalities throughout the region — as well as those statewide, thanks to similar population surges across Texas — to find the best solutions for technological infrastructure, data security, and software-managed services for their operations. We look forward to partnering with local governments to repeat the success we are already beginning to see in the City of Converse.